Designing for Consumer and Industrial Applications: How to Build Trust into Your AI System

As companies implement AI solutions, they quickly face a concern: “Can we really trust this AI system?”. How did AI decide if a piece of equipment is going to malfunction, causing expensive system downtime? What are the ground rules for AI to decide that someone is ineligible for a mortgage loan? Can we decode the AI black box?

In this Data Exchange podcast episode with Ben Lorica, Arimo’s CEO Christopher Nguyen explained how we overcome the AI trust issue in our work with enterprise customers at Panasonic. Through industry examples, we also discussed how this new collaborative approach of combining human knowledge and machine learning models could also help businesses solve the AI cold-start problem and quickly gain ROI.